By-law Services Complaint Form

Please complete to file a complaint with the Town of Whitby By-law Services. Please include as much detail as possible to ensure that your concern can be investigated promptly and accurately by a Municipal Law Enforcement Officer.

Please note that as a result of the COVID-19 pandemic and Town of Whitby closures we are focused on emergency bylaw enforcement activities only , which include:

• Inspections/patrols of all Town of Whitby parks, green and open spaces as a result of the EMPCA and provincial direction
• Open pits/wells on private property which are accessible to the public.
• Swimming pools which are not surrounded by a pool enclosure.
• Swimming pool inspections in relation to a issued permit.
• Anything that requires an inspection as it poses an immediate threat to the health and safety of anyone (i.e. a tree split in half)
• Any other Health and Safety matter as determined by the Town of Whitby.

Personal information collected on this form is collected under the authority of the Municipal Freedom of Information and Protection of Privacy Act and will be kept in the strictest of confidence. Questions regarding the collection of this information should be directed to the Town Clerk, 575 Rossland Road East, Whitby, ON L1N 2M8.

Contact Details

Complaint or Concern Details

Please provide us with the address of the property with which you're concerned. If you're unsure of the address, please provide us with a description of the location in the comments box below.